BBTác giả: Ufua, Daniel E.; Người hướng dẫn: -; Người tham gia: Adebayo, Angie O. I. (2019)
This paper explores the usefulness of rich pictures as a method in Systemic Lean Intervention (SLI) process. It combines Lean and Systems Thinking analytical tools. Lean emerged with the main objectives of waste identification and removal in an operational system - which is synonymous to cost reduction, and value maximization. The research focuses on the use of rich pictures alongside lean tools such as workshop and interviews in a participatory research process, involving the identified stakeholders who are affected by the operational process. The research applies these tools with the intent to recognise the impacts of the various parts that function together in the operational proce... 
